Putting Copilot Agents into Production in Dynamics 365: Security Roles, Data Boundaries, and the Day-2 Work Nobody Demos
The demo always goes the same way. Someone types "create a purchase requisition for 200 units of the steel bracket from our usual vendor and route it for approval" into a chat pane…
From Assistant to Agent: What Agentic AI Really Means for Dynamics 365
The conversation in the Dynamics world has changed. Nobody is asking whether to adopt AI anymore. The question on every project board is how to put agents to work without breaking…
Malda Shushku
Jul 14
Why Dynamics 365 Could Quietly Transform the EV Charging Industry
When people talk about Microsoft Dynamics 365, the conversation usually stays within CRM, sales or ERP territory. The EV industry almost never comes up. In my opinion that is a mis…
Malda Shushku
Jul 10
I decorated an X++ class with an attribute — and Copilot started answering questions with my code
What actually happened The 2026 pattern for this is the "AI tool" (Microsoft's word for it — you'll also hear "AI plugin"). You write a normal X++ class, deploy it, and decorate it…
Egel Pjetri
Jul 8
Why Dynamics 365 Could Quietly Transform the EV Charging Industry
When people talk about Microsoft Dynamics 365, the conversation usually stays within CRM, sales or ERP territory. The EV industry almost never comes up. In my opinion that is a mis…
Maintenance Work Orders in D365 Asset Management: Scheduling, Parts, Labour, and Cost
Over the last two articles I built the asset management picture from the ground up: first the foundation of functional locations, assets, and asset types , then the preventive side…
Joni Pjetri
Jun 23
Preventive Maintenance in D365 Asset Management: Maintenance Plans, Rounds, and Triggers
In my last article on the Asset Management foundation I laid out the structure that everything in Dynamics 365 Asset Management hangs from: functional locations as the stable place…
Joni Pjetri
Jun 22
Asset Management in D365 SCM: Functional Locations, Assets, and the Maintenance Foundation
I am stepping sideways from master planning for a few articles, at Joni's request, into a corner of Dynamics 365 Supply Chain Management that production-heavy shops lean on but tha…
Joni Pjetri
Jun 22
Landed Cost in D365: Voyages, Apportionment, and Inventory Valuation
A question I get from finance and operations alike is some version of "what does this item actually cost us once it is sitting on our shelf?" For domestically sourced goods the pur…
Joni Pjetri
Jun 19
Firming Planned Orders in D365: Action and Futures Messages
In my last article on static and dynamic master plans I settled where master planning writes its results and why most setups run two plans. I closed with a promise to follow the pl…
Joni Pjetri
Jun 18
The Master Plan in D365: Static vs Dynamic Plans and Why You Run Two
Last time I wrote about coverage groups and the core planning parameters , the per-item settings that decide how master planning turns demand into planned orders. I promised to kee…
Joni Pjetri
Jun 17
Master Planning in D365: Coverage Groups and the Core Planning Parameters
For two weeks I have been deep in the warehouse: wave templates, cycle counting, replenishment, inbound flows, and last time the mobile device menu in the operator's hand. I promis…
Joni Pjetri
Jun 16
