Dynamics Hub

Senior D365 Solution Architect (Customer Engagement)

Dynamics Hub

Contract Posted Jun 8, 2026
Remote

Job Description

Own the end-to-end solution design for Dynamics 365 Customer Engagement programs. As Senior Solution Architect (CE) you'll translate complex business requirements into secure, scalable Power Platform/Dataverse architectures, lead fit-gap analysis, govern design decisions, and act as the technical authority across functional and development teams. You'll shape integration, security and ALM strategy across Sales, Service and Customer Insights. A role for an architect who likes both the blueprint and the detail.

Responsibilities

  • Lead solution design across CE apps; produce and govern blueprints, FDDs, and decision logs.
  • Run fit-gap and fit-to-standard analysis; drive configuration-first decisions.
  • Define integration, security, and data-migration architecture.
  • Own environment and ALM strategy: solutions, pipelines, and release governance.
  • Review functional and technical designs for feasibility, performance, and security.
  • Guide consultants and developers; resolve cross-stream design conflicts.
  • Align solution scope with business value and program timeline.

Requirements

  • 8+ years in the Dynamics CE/CRM ecosystem, with 3+ programs in a lead architect capacity.
  • Deep cross-app knowledge of CE (Sales, Customer Service, and ideally Field Service/Customer Insights).
  • Strong Power Platform/Dataverse architecture, security-model, and integration design.
  • Solid grasp of ALM, solution strategy, environment management, and DevOps.
  • Ability to write and govern design documentation and lead design-authority forums.
  • Nice to have: dual-write/integration to F&O; Copilot for Sales/Service; industry vertical depth.
  • Certifications valued: PL-600 (Power Platform Solution Architect Expert — existing holders fully credited).

What We Offer

  • Competitive senior/expert-level compensation
  • Long-term, multi-phase engagements with an established international Microsoft Dynamics partner
  • Remote-first working with flexible hours
  • Design authority on greenfield and transformation CE programs for enterprise clients
  • Freedom to set architecture, ALM, and environment standards
  • Hands-on exposure to Copilot for Sales/Service
  • A senior peer group of architects and a mature delivery practice
  • Funded Microsoft certifications and ongoing professional development

Job Overview

Job Type: Contract
Location: Remote
Experience: Senior Level
Posted: Jun 8
Applications: 0 applicants

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Dynamics Hub

Dynamics Hub

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