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Senior Microsoft Dynamics CRM (D365) developer with 8 +years of total IT experience, specialising in D365 development and enhancements. Experienced in customisation and configuration in D365, delivering results under tight deadlines using agile methodologies, with strong technical critical thinking and communication skills. Seeking to leverage experience in Microsoft Dynamics 365, Power Apps, and Power Automate to contribute to client growth and expand capabilities within diverse organisations.

Dynamics 365 Commerce Functional Consultant with 7 years of experience specializing in end-to-end Retail & Commerce implementations, POS configuration, e-commerce, store operations, pricing, assortment planning, promotions, inventory management, and integrations. Strong expertise in D365 Commerce HQ, MPOS/CPOS, Channel setup, Retail Statement posting, Hardware station configuration, and functional design documentation. Experienced in requirements gathering, solution design, UAT, training, and production support across global retail enterprises.

Senior Dynamics 365 CE & Power Platform Engineer with 7.5+ years of experience delivering enterprise CRM and business applications for Fortune 500 clients including ICICI Bank, Shell, and Hyperion. Experienced in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration, and enterprise solution development across the full application lifecycle. Expanding expertise into Enterprise AI by building AI-powered solutions using Copilot Studio, Azure AI Foundry, Azure OpenAI, Azure AI Search, and Retrieval Augmented Generation (RAG).

D365 F&O Functional Consultant with 7+ years of experience in SCM, Finance, and Advanced Warehouse Management implementations. Experienced in requirements gathering, fit-gap analysis, D365 F&O configuration, FDD creation, workshops, UAT management, and post-go-live support, including Power BI/Power Automate and ISV integrations (Salesforce, TrueCommerce EDI).

Strategic HR and Learning & Development professional with over 5 years of progressive experience in talent acquisition, performance management, onboarding, and workforce development within technology-driven and service-focused organizations. Skilled in full-cycle recruitment, employee engagement, HR reporting, and HRIS administration using Microsoft Dynamics 365 (F&O – HR module). Recognized contributor to HR initiatives that received industry recognition at the CIPM Awards 2024.

Results-driven Microsoft Dynamics 365 Technical Consultant with 4+ years of hands-on expertise in implementing and supporting Dynamics 365 solutions. Proficient in customization, configuration, and integration of Dynamics 365 applications across multiple business domains. Strong experience in Power Platform including Power Apps, Canvas Apps, Power Portals, Model-Driven Apps, and Power Automate.

Microsoft Dynamics 365 Finance & Operations Functional Consultant with 3.5 years of experience in D365 F&O, Business Central, and NAV implementations. Expertise in Finance modules including GL, AP, AR, Fixed Assets, Tax, and Expense Management. Proven ability in requirement gathering, fit-gap analysis, configuration, UAT, and post-go-live support.

ERP Consultant with hands-on experience in Microsoft D365 Business Central implementations, financial modules, and client-facing support. Skilled in end-to-end ERP implementation cycles including requirement gathering, configuration, data migration, UAT, and post-go-live support across Engineering, BPO, and Retail industries.