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D365 CE Consultant
Available
About
Results-driven Microsoft Dynamics 365 Consultant and Senior Software Engineer with strong experience in business analysis, QA leadership, and end-to-end solution delivery. Skilled in Microsoft Power Platform and Dynamics 365 (Sales, Customer Service, Marketing), with a track record of leading QA/SIT/UAT processes, facilitating workshops, and building strong client relationships. Microsoft Certified (PL-900, PL-200).
Skills
Business Analysis
· intermediate
Agile
· intermediate
Azure DevOps
· intermediate
Client engagement
· intermediate
CM2000
· intermediate
Coaching and Mentoring
· intermediate
Communication
· intermediate
Dynamics 365 Customer Service
· intermediate
Dynamics 365 Marketing
· intermediate
Dynamics 365 Sales
· intermediate
Excel
· intermediate
Figma
· intermediate
Microsoft Office
· intermediate
People Planner
· intermediate
Project Implementation
· intermediate
QA Leadership
· intermediate
Requirements gathering
· intermediate
SIT
· intermediate
Solution design
· intermediate
SOTI
· intermediate
Stakeholder management
· intermediate
Team Leadership
· intermediate
Test Design & Execution
· intermediate
Training delivery
· intermediate
UAT
· intermediate
Power Apps
· intermediate
Power Automate
· intermediate
Power BI
· intermediate
Power Pages
· intermediate
Work Experience
Microsoft D365 Senior Functional Consultant/ Business Analyst
Current
Feb 2026 – Present
Microsoft D365 Associate Consultant
Jan 2023 – Jan 2026
Lead System Implementation Specialist
Jan 2022 – Jan 2023
System Implementation Specialist
Jun 2018 – Jan 2022
Electronic Call Monitoring Team Leader, London Care
Mar 2016 – Jun 2018
