Business Analysis · intermediate Data Migration · intermediate Agile/Scrum · intermediate Agile/Scrum Methodology · intermediate BRDs/FRDs · intermediate BRDs/FRDs Documentation · intermediate Business process mapping · intermediate Change management · intermediate CPQ Systems · intermediate CRM 2011 · intermediate D365 CRM 2016 · intermediate D365 Customer Engagement (CE) · intermediate D365 Finance & Operations · intermediate Data Mapping · intermediate Data Migration Tools · intermediate End-user training · intermediate Microsoft Dynamics 365 (D365) · intermediate Microsoft Dynamics 365 Customer Engagement (D365 CE) · intermediate Microsoft Dynamics CRM 2011/2016 · intermediate Process Flow Diagrams · intermediate Process Re-engineering · intermediate Requirements gathering · intermediate Scrum Methodology · intermediate Siebel · intermediate Siebel CRM · intermediate Stakeholder management · intermediate Team Leadership · intermediate Test Scripts · intermediate UAT Coordination · intermediate User Story Creation · intermediate Workshop facilitation · intermediate