Name Hidden
Register to view full profile
D365 Functional Consultant
Available
About
Dynamics 365 CRM functional consultant with experience across Sales, Customer Service, Field Service, and Project Operations modules. Skilled in requirement gathering, configuration, testing (SIT, UAT, regression), data migration, and integration with systems like D365 F&O and Salesforce. Proven track record supporting large-scale CRM implementations for global clients including UNHCR and Siemens Advanta.
Skills
Data Migration
· intermediate
Fit-Gap Analysis
· intermediate
Functional design documentation
· intermediate
HTML & CSS
· intermediate
Incident management
· intermediate
Jira
· intermediate
Microsoft Azure DevOps
· intermediate
Microsoft Azure Platform
· intermediate
Microsoft Dynamics CRM Functional (Customer Service, Field Service, Sales, Project Operations)
· intermediate
Microsoft Excel
· intermediate
Microsoft Power Apps (Model-Driven Apps)
· intermediate
Microsoft Power Automate
· intermediate
Microsoft SharePoint
· intermediate
Microsoft SQL Server
· intermediate
QA Tester
· intermediate
Requirement Gathering
· intermediate
ServiceNow
· intermediate
Sprint planning
· intermediate
Stakeholder management
· intermediate
User Training
· intermediate
Work Experience
Custom Software Engineering Analyst
Current
Dec 2025 – Present
Custom Software Engineering Analyst
Sept 2023 – Nov 2025
Application Development Associate
May 2021 – August 2023
